We Love a beautiful parcel
We hand pack your purchase so you have a beautiful unboxing experience without the negative impact on the environment.
Our lovely products are made fresh every week and we want you to have your items as soon as possible.
Once we receive your order, Standard Orders will generally be processed after 48 hours and
Priority Orders within 24-48 hours, however during busy times processing may take a little longer.
If it's going to take longer, we will always let you know if there is going to be a delay.
If you place your order over a weekend or on a public holiday it will be processed and dispatched over the following business days (Monday-Friday, excluding public holidays).
Once your order is on its way, you will receive a tracking number via email. You can expect to have your items within 3-7 business days of shipping, rural locations may take longer.
Standard Post – $12.50 flat rate for orders
Priority Express Post – $18.00
FREE over $199 - Free Shipping on orders over $199*
Please note that if discounts, vouchers or other offers reduce the value of the order to below the threshold, free shipping does not apply.
*excluding wholesale orders
At this stage, we can only ship our products within Australia, so we currently don't ship internationally.
We are currently looking at shipping internationally and will soon offer delivery to the US and New Zealand.
Other countries will be included in the future.
At this stage, we are unable to process split shipments within one order. If you wish to ship to multiple addresses, you can do this by placing separate orders, each with its own delivery address.
Once your order is confirmed we will send you an email with the details.
You will receive another notification once your order has been sent, this will include a tracking number so you can follow your package to your door
If your order is lost or damaged in transit, please contact our team via email firstname.lastname@example.org
We love beautiful packaging and also care about sustainability.
The majority of our products are placed in glass.
For some of our bath and shower range, we have chosen to use post-consumer recycled plastic, for greater safety in the bathroom. We will offer refill options.
Your parcel will arrive in 100% recyclable cardboard.
We seal our packages using paper tape with vegetable-backed adhesive.
We fill your parcel with Bio-fill which is made from natural cornstarch that degrades in the compost.
We use acid-free paper and eco-friendly labels. Naturally we ship your parcel using Carbon Neutral delivery.