Returns and Refunds

We want your experience to be just like you - fabulous!!

We want you to be happy and fall in love with Lady Daa Doo products. If you are dissatisfied, for whatever reason, we want to hear about it as soon as possible.

We offer a 30 Day money back Guarantee

Our Guarantee

We will accept any full-sized product for a return, as long as it is at least half full and received within 30 days of initial purchase.

Once we receive the returned items, we will process your request within 7 business days and you will be notified by email. 

Please note:

  • Shipping costs are not included.
  • Limited edition items, special promotions, sale items and samples are excluded from our 30-day money-back guarantee
  • Any points associated with returned items will be deducted from your points total and will no longer be available for redemption. 


To make an exchange or to request a refund please email us at with the following information:

  • 'Return' or 'Refund' in the subject line along with your order number (you can find your order number in your order confirmation email)
  • The item you wish to return and what reason for doing so
  • if there is a fault or damage please provide a corresponding photo of the fault


If you have any questions, please send us a message or email. We reply to them all.